If you are encountering the error message “OneSignal Push: Did not receive a response status from last notification sent” on WordPress, here are some hints to help you troubleshoot and potentially fix the issue –
- Verify OneSignal API credentials: Make sure you have entered the correct OneSignal API credentials in your WordPress settings. Double-check the OneSignal App ID and REST API Key to ensure they are accurate.
- Check network connectivity: Ensure that your WordPress site has a stable internet connection. A weak or unreliable link can prevent notifications from being sent or received properly.
- Review OneSignal configuration: Go through your OneSignal configuration settings within WordPress. Ensure that you have set up the necessary options correctly, such as selecting the appropriate notification channels and targeting the right audience.
- Check for conflicting plugins or themes: Sometimes, conflicts with other plugins or themes can interfere with OneSignal’s functionality. Temporarily deactivate other plugins and switch to a default WordPress theme (e.g., Twenty Twenty-One) to see if the issue persists. If it doesn’t, you can narrow down the conflicting plugin or theme and troubleshoot further.
- Test notification with a different browser/device: Attempt to send a test notification using a different browser or device. This will help determine if the issue is specific to one browser or device, which could indicate a browser-related problem.
- Clear cache and cookies: Clear your browser’s cache and cookies to ensure you’re not experiencing any issues. Sometimes, the outdated or corrupted cache can interfere with the proper functioning of notifications.
- Update OneSignal and WordPress: Ensure that you are using the latest version of the OneSignal plugin and that your WordPress installation is up to date. Outdated versions can have bugs or compatibility issues that may cause problems with notifications.
- Contact OneSignal support: If you have tried the above steps and are still experiencing the issue, reaching out to OneSignal support may be helpful. They can provide specific guidance and assistance based on their expertise.
By following these hints, you should be able to troubleshoot the “OneSignal Push: Did not receive a response status from last notification sent” issue on your WordPress site.